Job Description

Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members guests and more than17000 employees. We are the largest owner and operator of private clubs nationwide with 130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited !

Job Summary

The Marshall responsibilities are providing exceptional professionalism and customer service to members and guests on the course. This role involves enforcing club rules related to golf etiquette and play with balance of courtesy and authority while proactively ensuring a smooth pace of play and fostering a positive overall experience for all players.

Reporting Structure

Reports to the Head Golf Professional

Day-to-Day

• Assist members/guests by offering advice on golf course etiquette assisting with lost balls and providing rides upon request.
• Inform members/guests about club offerings features events and golf shop specials.
• Ensure presence on the course as scheduled while coordinating with starters or other golf operations staff to report any incidents or issues requiring attention.
• Consistently enforce club rules related to the golf course ensuring a smooth experience for all players.
• Address rule violations professionally maintaining a courteous demeanor at all times.
• Repair ball marks when possible fill divots with topsoil pick up loose items on the course and ensure cart guidance ropes and supports are straightened.
• Collaborate with other golf operations staff such as outside services range attendants and cart attendants to ensure smooth and efficient service for members and guests.

• Ensure that daily duties in assigned areas are completed to club standards in line with the Star Service FOCUS expectations (e.g. keeping the course free of trash restocking supplies maintaining tidy signage etc.).

Additional Duties

• Due to the dynamic nature of the club employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company club and department policies procedures and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members colleagues and staff.
• Follow safe working practices ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the teams success.

About You

Preferred

• Prior experience in a similar role or extensive knowledge of golf.
• Ability to walk long distances and carry heavy bags (up to 75 lbs.) for extended periods.
• Strong communication skills with the ability to interact effectively with members guests and staff.
• Excellent knowledge of golf etiquette rules and best practices.
• A positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.

Physical Requirements

• Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.

• Sitting standing walking climbing/ladders squatting/kneeling reaching grasping pushing/pulling twisting/bending lifting/carrying up to 100 lbs. talking hearing and seeing.

Primary Tools/Equipmen t

• Golf clubs
• Golf bags
• Merchandise
• Other golf related tools/accessories

Work Schedule

• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.

Have more questions Check out our Invited Jobs website for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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