Job Description

Role Description

The Program Director – Data Center Services is responsible for overseeing the planning, coordination, and execution of complex projects and programs within critical network facilities. This role manages the deployments—racks, cabling, power systems, routers/switches, and supporting environments—ensuring technical excellence, operational continuity, and strategic alignment with business objectives.

• Lead strategic planning and execution for Data Center Services programs.
• Oversee project teams responsible for design, installation, and maintenance of data center network infrastructure across North America, including:
  • Structured cabling (fiber and copper installation, termination, and testing)
  • Rack and stack/roll deployments
  • Smart Hands services for ongoing support, adds, changes, maintenance, and decommissioning
• Ensure seamless integration with Network Operations, Field Engineering, and Outside Plant, and Wireless (where applicable) teams.
• Develop and manage program budgets, schedules, and risk mitigation plans.
• Implement best practices for project execution, quality assurance, and health & safety compliance.
• Serve as a liaison between engineering teams, operational business units, vendors, facilities, and senior stakeholders.
• Oversee vendor and contractor performance, ensuring adherence to scope, timeline, and quality standards.
• Drive cross-functional alignment across internal stakeholders to support growth, network reliability, and uptime requirements.
• Report regularly to executive leadership on key milestones, KPIs, and potential escalations.
• Foster a culture of accountability, innovation, and continuous improvement across data center services operations.

Qualifications

• Bachelor’s degree in Electrical Engineering, Telecommunications, Construction Management, or a related field; Master’s or MBA is a plus.
• 10+ years of experience in Data Center services infrastructure with at least 5 years in a senior leadership or program management role.
• Proven success leading complex, multi-site infrastructure or network facility programs.
• Deep understanding of white space installation.
• Strong knowledge of industry standards (TIA/EIA, BICSI, NEBS) and regulatory compliance (OSHA, NFPA).
• Skilled in project management methodologies; PMP certification preferred.
• Exceptional organizational, leadership, and communication skills.
• Ability to thrive in a fast-paced, high-availability environment.

Requirements

• Experience with DCIM systems, CAD tools, and network asset management platforms.
• Experience with data center environments, colocation, or hyperscale.
• Working knowledge of physical security, fiber management, and environmental monitoring systems.
• Experience managing greenfield builds and brownfield retrofits.

Company Description

Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we’re looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers.

With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges.

At Circet USA, you’ll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

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