Job Description

Hotel Security Manager

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Caf Riggs, as well as Silver Lyan a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

Main Tasks and Responsibilities

• Direct and administer all safety and security operations and functions
• Create, implements and standardizes the processes, procedures and develops and implements hotel safety and security procedures and programs consistent with DC and hotel standards
• Maintain positive working relationships with leadership team, and all departments of the hotel
• Ensures that proper supervisory oversight is in place and monitors security activities to provide protection for guests and team members
• Create and manages the budget and monitors expenditures and overtime to keep spending with budget targets
• Conduct annual security risk assessment for the hotel; identifies and makes recommendation for mitigating risks and vulnerabilities
• Conduct monthly audit of security operations (time reporting, reports, and etc.)
• Implements systems to address administrative and operational issues
• Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Oversee the implementation of safety measures during large events or high-profile guest stays.
• Serve as primary liaison with federal, state and local law enforcement
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
• Oversee the maintenance of security systems, including surveillance cameras, alarm systems, and access controls.
• Ensure a secure environment for guests, employees, and visitors.
• Collaborate with other hotel departments to enforce safety standards and practices.
• Conduct regular safety training sessions and drills for staff, including fire and emergency evacuation procedures.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluation and delivering recognition and reward
• Perform other duties as assigned
• Oversee the administration and accuracy of all required reports and documentation

This position requires the following knowledge, skills and abilities

• Fun and welcoming personality is a MUST
• Accountable and takes ownership of their behavior
• Positive Attitude
• Self-Motivated
• Enthusiastic
• Forward planning and not waiting to be told what to do
• Flexible
• Leadership with empathy/Emotional Intelligence
• To engage the company's values always
• To provide a friendly, courteous and professional service at all times

Pay Range: Salary $100 - 120K

Benefits

At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Medical, Dental & Vision Insurance (for full-time employees)
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• 10 Days Vacation - Plus every year an extra day
• Company Paid Life Insurance 1.5X annual salary
• Employee Assistance Program
• Referral Incentive
• 401K with 5% Match
• Training and Development Programs
• Additional perks via United Healthcare
• Complimentary Employee Meals
• Employee Recognition programs

Equal Employment Opportunity Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Location: Washington, DC

Job Tags

Similar Jobs