Residential Director Job at Catholic Charities, San Francisco, CA

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  • Catholic Charities
  • San Francisco, CA

Job Description

Job Description

Job Description

Founded in 1853, Catholic Charities San Francisco (CCSF) operates as an independent non-profit organization and is the social service arm of the San Francisco Archdiocese.  Our mission is to serve and advocate for vulnerable members of our community including the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex/gender identity, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by law.

Salary: $85,000- $88,000 per year

Location: Onsite 5 days a week

NATURE & SCOPE:

St. Joseph’s Family Center is an emergency residential program for homeless families and pregnant women. Services include case management, substance abuse counseling, therapy assessments and referrals, medical care, money management, job search support, and children’s activity programs.

 

POSITION SUMMARY:

To support the advancement of the Mission, Vision, and Critical Success Factors of Catholic Charities, the Residential Director is responsible for the program development, staffing, budgets, and operations of the St. Joseph’s Village Family Center.  The Director participates in the general management of Catholic Charities and provides front line assurance of quality services to customers. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop and coordinate administrative systems to expedite the functioning of the program according to Operational Guidelines.
  • Establish and maintain all business accounts with vendors, in coordination with other staff, to support the functioning to the program.
  • Compile and manage statistical/demographic data.
  • Track and code budget and fee expenditures.
  • Develop and coordinate inventory systems and order all supplies, including: facility cleaning products, bathroom supplies, resident cleaning products and office supplies.
  • Assist in monitoring program budget.
  • Generate monthly and quarterly reports in coordination with the Program Director.
  • Assist with grants and contract preparation and writing.
  • Assist with documentation of interactions with residents and enforcement of program rules as needed.
  • Help manage residents’ house activities including chores, answering doors and phones.
  • Attend all meetings as assigned.
  • Coordinate the distribution and acquisition of all donations, including: clothes, furniture, toys and baby care items.
  • Supervise volunteers and coordinate their assigned activities.
  • Other duties as assigned.

 

 

QUALIFICATIONS

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

 

Education & Experience:

  • Masters Degree in Social Work, Non Profit Management, or other related field plus
  • 3 years management experience, or academic/work related combined skills equivalent to at least 6 years experience.
  • Experience with and knowledge of issues facing homeless families.
  • Experience in managing a residential program for the homeless family population.
  • Excellent supervisory and facilitation skills.
  • Previous experience monitoring budgets and grant writing.
  • Ability to manage and develop budgets.

 

 

Knowledge

  • Functional knowledge of Microsoft Office Products, knowledge of networking concepts would be a plus.
  • Ability to speak, read and write Cantonese is desirable.
  • Data entry, bookkeeping and file systems knowledge required.
  • Knowledge of mandatory reporting requirements for people working with children.
  • Ability to drive small stick shift truck and 15 passenger van, valid Driver’s License and clean DMV record required.
  • Must be able to read and write English.

 

 

Skills & Abilities:

  • The ability to design systems and processes to track data and monitor progress.
  • Commitment to the Mission and Critical Success Factors of Catholic Charities.
  • Ability in working with government contract monitoring/report systems.
  • Achievement Oriented
  • Teamwork and Cooperation
  • Customer oriented
  • Organizational Awareness
  • Skill in tracking data on various aspects of the organization and running reports for analysis and modification of workplace policies, practices, etc.
  • Knowledge of Equity (to include diversity and inclusion) principles and their relevance in all workplace functions and relationships
  • Ability to create and maintain good working relationships with internal and external constituents
  • Sound judgment and problem-solving skills
  • Ability to administer surveys, analyze data, and prepare reports and presentations accordingly
  • Ability to pay attention to detail
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
  • Ability to prioritize work 
  • Self-starter

 

 

 

PHYSICAL REQUIREMENTS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Able to lift 50 lbs over head.
  • Able to push large trash cans.
  • Able to sit and/or stand for long periods of time.
  • Continual sitting and getting up to answer doors and assist clients.
  • Typing/data entry
  • Hearing is required for answering phones and responding to client request.

Preferred

  • Bilingual (Spanish)
  • Master’s degree

 

  Prerequisites Required Prior to the First Day of Employment:

Fingerprints:   

Required

TB Screening - 

Negative Tuberculosis Test:    Required

 

First Aid                            

Certificate:      N/A

 

 

 

Work Environment

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Shelter for families who are homeless.
  • Working environment is clients’ living environment.
  • Many children and constant noise.
  • Very old building not designed for office space, but accommodations have been made and are seriously considered to make the environment appropriate for work.
  • Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately, and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior.

Additional Information: 

This position involves a six-month probationary period.   

 

Compensation & Benefits:

We’re looking to find the best talent in the field – and we aim to keep it. Beyond providing competitive compensation based on education and experience, here’s what else we offer: 

  • A generous amount of vacation time/PTO
  • Medical, Dental, & Vision
  • Commuter and Cell Phone stipends
  • 401 (k) Plan – We offer an employer match
  • Commuter Checks – Save money when you use public transportation

 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to

providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Company Description

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease -- to name a few – with compassion and services of highest quality.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Description

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease -- to name a few – with compassion and services of highest quality.\r\n\r\nCATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law.\r\n\r\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Tags

Contract work, Seasonal work, Work at office, Shift work

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