Job Description

Sales Enablement Manager

This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role

In this role, you'll design and lead high-impact programs that empower our sales teams to perform at their best. You will shape the way Kohl's onboards, trains and coaches, and equip the organization with the tools, content and processes needed for success. You will proactively collaborate with leaders across cross-functional teams to drive alignment, improve productivity, and fuel growth, ensuring teams consistently deliver exceptional customer experiences and meet revenue targets.

What You'll Do

• Develop and lead the company-wide sales enablement strategy, aligned with revenue objectives, encompassing both managed service and self-service sales motions
• Design and implement onboarding, training and ongoing development programs for sales teams
• Create and maintain playbooks, toolkits and best practices that support effective selling in retail environments
• Partner with Marketing and Media Strategy to deliver high-impact content, messaging and campaign resources for customer-facing teams
• Own, develop and optimize sales tools and platforms (CRM, LMS, content management) to improve efficiency and adoption
• Collaborate with cross-functional leaders to ensure alignment on go-to-market (GTM) strategies and initiatives
• Establish KPIs and dashboards to measure the impact of enablement programs on sales productivity and pipeline performance
• Provide coaching and resources to sales leaders on pipeline management, customer engagement and team performance
• Capture and share feedback from the field to inform product, merchandising, and marketing strategies
• Drive a culture of continuous learning, skill development and knowledge sharing across the sales organization
• Additional tasks may be assigned

What Skills You Have

Required

• 8–10+ years of progressive experience in Sales Enablement, Sales Operations, or related functions (retail or consumer industries preferred)
• Bachelor's degree in Business, Marketing, or related field
• Proven track record of building and scaling enablement programs that drive measurable sales performance
• Strong understanding of sales methodologies (e.g., Challenger, MEDDIC, SPIN, Sandler) and pipeline management best practices
• Hands-on expertise with CRM systems (Salesforce, HubSpot, or similar), LMS, and enablement/content platforms

Essential Functions

• Ability to perform the accountabilities listed in the "What You'll Do" Section
• Ability to maintain prompt and regular attendance as set by the company
• Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week
• Ability to comply with dress code requirements
• Ability to learn and comply with all company policies, procedures, standards and guidelines
• Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel
• Ability to work as part of a team and interact effectively and appropriately with others
• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
• Ability to satisfactorily complete company training programs
• Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
• Ability to plan, prioritize and monitor activities across business units
• Ability to complete or oversee the completion of assigned projects in a timely manner
• Ability to comply with health and safety standards

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