Virtual Customer Service Representative. Job at TEEMA Solutions Group, Chicago, IL

eERwN1BvenV5b3BLUllUREh4RGNVVVp6
  • TEEMA Solutions Group
  • Chicago, IL

Job Description

Virtual Customer Service Representative. Advanced Home Care Full-time, Part-time, Contract Remote | Chicago, IL, United States The Opportunity You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer that encourages and supports your professional development. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Advanced Home Care we breed winners. Responsibilities Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues efficiently and effectively. Meet and exceed performance targets and KPIs set by the company. Participate in training and development programs to improve skills. Maintain accurate records of customer interactions and transactions. Engage in self-assessment to identify areas for personal growth. Collaborate with team members to enhance service delivery. Provide feedback to management on customer trends and issues. Utilize CRM tools to track customer interactions and follow-ups. Adapt to changing customer needs and company policies. Contribute to a positive team environment and culture. Experience/Qualifications Proven experience in customer service roles, preferably in a remote setting. Ability to meet and exceed performance targets and KPIs consistently. Demonstrated ability to resolve customer issues promptly and effectively. Strong communication skills across various channels such as phone, email, and chat. Eagerness to participate in ongoing training and professional development programs. Familiarity with CRM software to manage customer interactions effectively. Experience working collaboratively within a team environment to achieve goals. Adaptability to changing customer needs and company policies. Strong self-assessment skills to identify personal improvement areas. Ability to provide constructive feedback on customer trends and service issues. What's in it for you? (Salary, Commissions & Benefits) Enjoy the flexibility of working remotely from anywhere in Chicago, IL! Receive a competitive base salary that reflects your skills and contributions. #J-18808-Ljbffr

Job Tags

Full time, Contract work, Part time, Remote work

Similar Jobs

Kay Jewelers

Sales Associate / Jewelry Consultant - Kay Jewelers - Stonewood Center - Downey, CA Job at Kay Jewelers

 ...Join Kay Jewelers At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly... 

Expivia Interaction Marketing Group Inc.

Bilingual Customer Service Job at Expivia Interaction Marketing Group Inc.

 ...Job Description Job Description Salary: $14-$16 Exciting Bilingual (Spanish/English) Customer Service Positions Available! Work from Home Opportunity! Weekly Attendance Bonuses! Weekly Motivations! Flexible Schedules! Equipment Provided!... 

Alaska Air Group

Horizon Air - Flight Attendant Job at Alaska Air Group

CompanyHorizon AirThe TeamAs a Horizon Air flight attendant, youll fly regionally throughout the West, creating signature inflight experiences can make for a fun and challenging career. Our flight attendants always keep safety as their numberone priority and always... 

Buchanan Partners

Land Development Manager Job at Buchanan Partners

 ...Job Title: Land Development Manager Position Overview : Buchanan Partners is a privately-held real estate investment and...  ...diligence on potential land acquisition opportunities, including survey, utility, topographic evaluation, and site layouts ~ Maintain... 

Joana Brown DMD LLC

Dental Assistant Job at Joana Brown DMD LLC

 ...Description Job Description Luma Pediatric Dental Howell, NJ (Opening April 2026) Luma...  ...from day one. No pediatric dental experience required. We are happy to train the...  ...learn. Many excellent pediatric dental assistants start without pediatric experience ...