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Responsible for the design, build, testing, validation, and ongoing support of clinical applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and serving as the clinical liaison between IS and Pharmacy. Responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. Works with each other across interdisciplinary workgroups, to accomplish these goals as a team. Serves as a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.
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