Job Description

Job Description: Oversees, develops and delivers training programs for First American employees and/or external customers to meet organizational and learner needs Partners with business leaders to identify training needs Standardizes training initiatives, tracks and reports on training success Conducts multiple training delivery methods in an individual or group setting Promotes efficiency and competitive advantage by developing the skills of staff and end users An experienced professional with an understanding of area of specialization; resolves a wide range of issues in creative ways Has functional knowledge and is able to use that knowledge to bring insight to the role, identifies issues and inefficiencies and recommends process improvements Essential functions are typically described in terms of training and development, gathering information and analyzing data, developing conclusions, providing recommendations. Requirements: Familiar with instructional design theory and/or learning principles Understanding of effective teaching methodologies and tools Familiarity with traditional and modern training methods, tools and techniques Ability to present complex information to a variety of audiences Presentation skills Data gathering and analysis Facilitation skills Critical thinking to develop or assess training materials Knowledge of assigned group(s)’ business practices and procedures Organizational and analytical skills Strong written and verbal communication skills Strong interpersonal skills Self-motivated; self-starter Ability to manage multiple tasks and respond quickly to emergent problems Proficient in Microsoft Word, Excel and PowerPoint. Benefits: Medical Dental Vision 401k PTO/paid sick leave Employee stock purchase plan

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