Job Description

Job Description

Job Description

Senior Ecommerce Specialist (Shopify + Creative Product Content)

Location: Brooklyn, NY

We are seeking a Senior Ecommerce Specialist who blends strong Shopify expertise, creative product storytelling, and operational execution skills . This role sits at the intersection of ecommerce management, digital merchandising, and visual content creation.

You will be responsible for maintaining and elevating product presentation across platforms, supporting new site builds, and driving high-quality product and marketing content. The ideal candidate is equally comfortable working inside Shopify as they are collaborating on creative visual direction and automation workflows.

Key Responsibilities

Ecommerce & Product Management

• Manage and update product listings in Shopify, including ongoing product refreshes and optimization
• Oversee old product updates and visual refreshes , especially for graphic/art-driven items
• Ensure product data consistency, accuracy, and conversion optimization

Website & Content Operations

• Support buildout of a new informational (non-transactional) website
• Create and manage product listings and structured content for browsing and discovery
• Develop product-specific use cases, storytelling, and marketing copy

Creative Direction & Visual Content

• Lead or coordinate creative updates for product visuals and graphics
• Support development of:
• • Apple-style product explodes / teardown visuals
  • Product “blow-up” / exploded renders
  • Enhanced product photography direction and layouts
• Work closely with design resources to ensure cohesive brand execution

Marketing & Automation

• Generate marketing content for product use cases and campaigns
• Build and optimize workflows using HubSpot automation tools
• Support CRM/email segmentation, lifecycle marketing, and product triggers

AI & Emerging Tools

• Support implementation of AI-assisted workflows, including:
• • AI order intake systems
  • Product description generation and enrichment
• Work with tools such as Claude for content structuring, product ideation, and creative support

Key Projects You’ll Touch

• Shopify product catalog refresh and optimization
• New informational ecommerce website build
• Legacy product visual and content overhaul
• Marketing content engine (use cases, campaigns, product storytelling)
• Claude-based product configuration tools (e.g., jacket builder concept)
• Apple-style visual breakdowns and exploded product renders
• AI-powered order intake workflow automation

Preferred Experience:

• 2–6+ years in ecommerce, digital merchandising, content operations, or product marketing
• Strong hands-on experience with Shopify product listings and catalog management
• Comfortable working across both creative and technical workflows
• Experience with design tools or collaborating with designers/graphic artists
• Familiarity with CRM/automation tools like HubSpot
• Interest in AI tools, ecommerce automation, and product storytelling
• Strong organizational skills and ability to manage multiple concurrent workstreams

Nice to Have:

• Background in graphic design, visual merchandising, or creative production
• Experience with ecommerce startups or fast-moving product environments
• Familiarity with product photography direction or 3D rendering workflows
• Exposure to AI-assisted content creation tools

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